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Limited warranty

The best energy experience we provide also includes our limited warranty that can reassure you during the using period. Check your warranty status and get more information for this service.

Check your warranty status

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How to find the serial number >

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*For more detailed information about the limited warranty, please refer to Limited warranty letter.

Method 1: You can find the serial number on a sticker which is pasted on the physical device.

Method 2: Find the serial number quickly: log in your account via the EP Cube App ->More->Bluetooth&WiFi->Current Device SN.